Frequently Asked Questions

Everything you need to know about shopping with Peak Saunas.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in their original condition with all tags attached. Please visit our returns portal to initiate a request.

Do you offer international shipping?

Yes, Peak Saunas ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How do I ensure I choose the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your dimensions against our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.